Policies

All appointments require a $50 deposit to secure your scheduled appointment! Deposits can be made via PayPal.

Please complete a request form for services under our service tab and allow 24-48 hours for a response based on your inquiry. Please complete all required information to ensure your booking is accurate and complete.

Your appointment will not be confirmed until the deposit is paid. 

Once your appointment is booked, a confirmation will be sent to you via email with a date and time that both parties agreed on along with services that will be provided in full detail. You will receive confirmation reminder text or phone call the day before the appointment. 

Deposits will be applied to your balance once services are rendered.  

Final payment is due at the completion of services. If the final payment is not paid once services are completed. The responsible party will be charged a late fee(s) $10.00 per hour after services were rendered.

Pets

Please let us know prior to your appointment if there are any pets in the home. We do require for pets to be locked away while servicing your home.

Pests

To ensure our safety please let us know if you have any problems with pest or any insect infestation. If there is an infestation issue and if we do not receive the proper notification the appointment will be canceled and you will be charged for the FULL amount of the cleaning services. Please understand safety is one of our top priorities.

Photos

Photos is a marketing tool that we use to show case our work to target audience and potential clients. We will ask verbally before taking photos. It is to your discretion if you want to accept or decline the request. If you accept, You WILL NOT be tagged on any of our social media platforms.

Cancellations

If by some reason you need to cancel your appointment, we ask you to let us know 24 hours in advance. Otherwise If we are not notified within the 24 hours we will charge you 50% of your cleaning price. Without any cancellation notice we will charge you the full cleaning amount, if you like to reschedule your cleaning appointment please call us within 24 hours, we'll be happy to work with you to reschedule your new appointment.